The Grouchy Gamer

Yeah, I'm cranky. That's kinda the point...

Brad McQuaid Abandoned Vanguard, Sigil

This is the blog post that I hoped I would never write. I recently became aware of some “things” about the internal goings-on at Sigil, but for the sake of the people that I know that work there I’ve kept them to myself. Or should I say “worked” there. According to f13.net, “at approximately 4:30PM today, Sigil employees were told to meet outside. At which point they were terminated. On the spot.” You can see the article at www.f13.net.

I was able to get confirmation on this tonight from a couple of very reliable sources. So the company has now officially been driven into the ground. Here is what most people don’t know, outside of Sigil.

Brad McQuaid has been an absentee manager at Sigil for months. Not only has there been a leadership vacuum at Sigil, with the employees there left twisting in the wind, but I have been able to confirm that Brad hasn’t even bothered to be at the office.

Since last year.

Reliable sources confirmed to me that Brad hasn’t been at the Sigil offices save a couple of brief visits since December of last year. Whether or not he was supposed to be the creative force behind the game as we were lead to believe, he was the leader of Sigil and at a time when the game was under a deadline and his people (many of whom left promising or lucrative positions elsewhere to hitch their wagons to his star) were left to fend for themselves. That’s right. When the shit was hitting the fan, and the game was under crunch, Brad went all Brian Wilson on his people. I’m not sure what the psychology of that was, or whether the producers there didn’t want him around. Whatever the case, he wasn’t able to show the leadership to rally the troops, or even to keep them up out of the dirt. To their credit, the people working at Sigil remained professional even in the face of the lack of professionalism from the top.

As a fansite operator, I can testify that Brad wasn’t around for us either. As a matter of fact, Brad never showed support for the affiliate program. Whether you believe that the Affiliate Program was a good idea or not, the CEO of the company should probably support it. When we challenged Brad on his record of (lack of) support for the program, he let us know that he thought it was better spending his time posting on sites like FOH and MMORPG.COM, to evangelize the program. Evidently that took a lot of time, or it just wasn’t possible to cut into his Hero-Clix schedule.

It would be amusing how fast the denizens of FOH are throwing dirt on Sigil’s grave were it not so tragic for the lives and careers he’s irreparably harmed. Irony at it’s finest.

The bottom line for me is this;

I can’t believe that the CEO of the company can’t make an appearance at his own company for 4 or 5 months if to do nothing more than lend moral support. I have heard that Brad is worthless for anything important, and a lot of people probably found him an irritant. I know that most of my later interaction with Brad wasn’t positive. His fansite presentation at E3 2006 left me cold. Jeff Butler had a ton of energy and told us a lot about his vision for the game, but Brad couldn’t have looked less interested in being there. On one of my visits to Sigil, Brad was overheard telling someone in a customer/community position not to give an answer to a question, and if someone asked why, just to “tell them I’m eccentric.” The best he had to contribute was dismissive. So Mr. Eccentric, how does it feel to have a mud-hole stomped in you by effing Turbine?

In the interest of full disclosure, I should tell you that I’m pissed that I wasted 2 years on developing a community at my site for a game that is nothing more than a steaming pile of shit. I’m pissed that the good people (and good developers) that I care about at Sigil are now in the street, and Brad still has millions and Jeff Butler a job. I’m also pissed that the game was so badly mismanaged and allowed to get to this point. I’m also pissed that the good people at my site have dedicated so much time to help each other only to see this happen.

I truly hope that all my friends at Sigil will land on their feet. I also sincerely hope that no one ever gives Brad another cent to make a game or to start a company and put other’s livelihoods at risk. It’s evident that Brad lacks the skills, dedication, or maturity to handle that situation.

In the end, this game may someday be good. Tomorrow, when this news is announced a lot of the SOE haters will just jump ship, whether SOE had anything to do with this game failing or not. Fact is, it has (failed.) And fact is, it’s not SOE’s fault. The blame for this one falls squarely at the desk where the buck should stop. The CEO’s office. The empty one in the corner.

4 Comments

  1. Genda

    October 31, 2007 at 9:31 PM

    40 comments from original blog:

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    Anonymous said…

    I hate to say this, I claim to be no expert but when I got into beta last Aug, you could see this game was in trouble from the log in. By comparrison, I got into the LotR beta in the same week. It was a difference of night and day. Vanguard was doomed from the start.

    Sorry to hear you feel you wasted your time. Unfortunately, you did but life goes on.

    There are many excellent mmorpg’s out there that could use someone with a positive passion for the genre.
    Tuesday, May 15, 2007

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    Anonymous said…

    FoH is the community. L2P noob.
    Tuesday, May 15, 2007

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    Anonymous said…

    If this is true it explains why class “balancing” felt as if each class dev was one-upping each other by buffing their own class with little communication or direction. Even if individual developers are doing a good job, a game has no hope if there isn’t a planned direction for the game to be moving in.
    Tuesday, May 15, 2007

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    Anonymous said…

    Being the top manager of an MMORPG is a DREAM JOB of a hellva lot of people.

    It’s a shame this guy pissed that down the drain. I agree 110% he should never see another job in the gaming industry ever again.

    Not for our sake’s (even though we are justified) but rather for those poor Sigil employee’s who will have a tough time padding a resume with the word “Vanguard” in the experience area.
    Tuesday, May 15, 2007

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    spaceforent said…

    My partner and I game a lot with our friends.

    I pushed all of us to get this game.

    My partner and I bought new, high end computers to play this (about $5000 worth all told).

    Two of my friends upgraded their machines so they could play reasonably as well.

    Today, the game leaks memory like a sieve. The performance is horrible. The world is empty.

    We wasted our time, and I feel rotten because my friends wasted their time and money so we could all stick together (they are good friends).

    Fuck you Sigil and your empty promises and shit game. How dare you sell your collector’s edition for $135?!

    They company will HAVE to go under, I doubt people will buy another game from them because I sure as hell won’t.
    Tuesday, May 15, 2007

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    Anonymous said…

    This is completely true.

    His communications usually involved inviting people to play Hero-Clix with him, or having others bring stuff from his office to his house because he couldn’t show his face.

    One of his most recent emails to the company was a private message he got from a fan telling him how awesome he is. As if that was supposed to cheer us all up, that nerds online still think he’s a cool guy.

    Ironically, the last time I saw him in the office, he parked in the guest parking.
    Tuesday, May 15, 2007

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    spaceforent said…

    Oh and one more thing…

    I echo your comments about the community. FoH is not the community, but I guess Brad had a need to be accepted by the cool kids while tossing aside his ACTUAL paying customers. What a fucking idiot with a business sense of ZERO.
    Tuesday, May 15, 2007

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    Anonymous said…

    YOU HAVE BEEN McQUAIDED.
    Tuesday, May 15, 2007

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    Ysharros said…

    The king is dead, long live the king. Sadly, I suspect things may only get better from here. I’ve been burned by SoE before (SWG comes to mind), but never quite as badly as we’ve been burned by Brad & co.

    We’ll see, I guess. Don’t hang up the site gloves just yet, Genda. At very least, don’t stop being grouchy. :-)
    Tuesday, May 15, 2007

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    Anonymous said…

    Ok Not really happy with the entire SoE thing but can get past it.

    What is going to happen with Vanguard?
    Tuesday, May 15, 2007

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    brackish said…

    Genda,
    Thank You for all you have done for the community, im sad to see the effort you put in and the time that others put in to try and make a better game to waste. There is really only so much that a fan can do to make a game better, you did more than most.

    I too encouraged great a many people to pickup this game and I can honestly say I spent about 50% of my time either explaining bugs or trying to get their systems to work with it. Did the game have “innovation” and promise? Yes, definately. They worked hard and created some very beautiful work, its sad to say though that this was a management issue and not one of poor performance by the general workhorses of the company. Beta, IMO, was a joke and we had little direction or consistency in regards to testing and this was a big part of the release state I would imagine.
    Thanks for the times at your site and look forward to joining up with you again in another world.
    -Nuit
    Tuesday, May 15, 2007

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    Anonymous said…

    It’s really unfortunate, but we all saw this coming from the initial reviews of Vanguard. I was shocked to read Brad’s missive on the SOE forum page about how the game required a reboot and also counted on people buying brand-new machines towards the end of this year. You don’t make mistakes like that. Glad I turned down an associate game designer position at Sigil for a whopping $30,000 a year. My impression was that their lead designers had a sense of entitlement, as if they were destined to succeed at this game no matter what.

    I hope the employees turn out okay and I hope this is looked at as a giant case study of how not to develop a game.
    Tuesday, May 15, 2007

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    Anonymous said…

    Yes this is true I can attest to it. Brad simply stayed in his office most of the time until he quit showing up. Many of us would go up to his office and peer in and occasionaly saw him playing with his toy cars and fooling around. Someone even saw him jerking off once. He really doesn’t know much about computers at all. He would constantly ask us for help with trivial things like changing his background wallpaper or installing popup blockers for him.
    Tuesday, May 15, 2007

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    Michael said…

    come on guys, cut the crap
    Tuesday, May 15, 2007

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    Anonymous said…

    Do you guys know that he actually left, or has he been sick? He could be very ill. Just a thought.
    Tuesday, May 15, 2007

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    Jeremy Mautz said…

    This isn’t the first time Sigil has done this either. I was working for Microsoft Game Studios on the internal test team. Moved to Redmond, WA. and signed a 12 month lease to be closer to my job. 2 months into the project Sigil pulled the plug on Microsoft Game Studios and left all of us without jobs. Not only did they leave us high and dry but didn’t even credit anyone on the testing team in the shipped product. So, not only did they screw us but we can’t even prove we were on the project for future jobs.
    Tuesday, May 15, 2007

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    Jim said…

    Nicely said Genda.

    As a fellow fansite admin I will agree that Brad did pretty much nothing to support the affiliate program.

    I spent thousands of dollars of my own money doing things like attending fanguards based on Sigils promise of future support.
    In return I have received nothing but empty promises followed by apologies followed by more empty promises.

    To all the Sigil employees I got to know over the last 4 years, I hope you land on your feet…you deserved better.
    Tuesday, May 15, 2007

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    DigDug said…

    I like Vanguard and have been having alot of fun playing it.

    LOTRO on the other hand just felt like a carbon copy of WoW. Gameplay, UI, and character development. I’m completely bored of WoW and not interested in playing a game that just copied it’s gameplay.

    I seriously hope SOE keeps Vanguard going and develops the game further…
    Tuesday, May 15, 2007

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    Anonymous said…

    i (and others i know) got to know mr. mcquaid back in 1998 during eq beta days. during the whole development of his “vision” for that game, we got to see what a blowhard he is. since then i’ve sworn not to touch a thing that he gets involved with, and i guess that was the right choice to make. sorry to those that didn’t know about mr. mcquaids steaming bs machine earlier.
    Tuesday, May 15, 2007

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    Anonymous said…

    I have a friend in Sigil, too, and it breaks my heart when he tells me how those employees that bled for this game are being treated.

    You’ve expressed everything I’ve felt as my friend has told me about the lack of vision and management of this poor company. At least now those that aren’t on the street will be working for a company that does have management, and might look after their best interests, because Sigil certainly failed there.
    Tuesday, May 15, 2007

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    J said…

    Time to head back to EQ2

    at least it works
    Tuesday, May 15, 2007

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    Anonymous said…

    Genda, sorry seems inadequate. Your site is great, I visit it every day. If nothing else, in spite of Brad McQuaid, you created a community and have effected my own server in a positive way.

    Brad McQuaid couldn’t lead a pack of starving wolves to meat.. even in a supermarket.
    Tuesday, May 15, 2007

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    Kranky Kraut said…

    Eh, Brad’s incompetence wasn’t exactly a secret, even back in Verant days.

    When I joined Vanguard beta back in April ’06 I was shocked. What I saw there was basically a landmass populated with mobs, nothing more.

    After more than 4 years of developement, many of the most essential game mechanics hadn’t been implemented yet and the things that had been implemented were in the process of being heavily revamped.

    They went into crunch mode after they switched publishers and the devs really busted their asses during the 6 months leading up to release but it wasn’t enough.

    It’s too bad because there is some good stuff to be found in Vanguard. The game could have been great if it wasn’t for bad management.
    Tuesday, May 15, 2007

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    Anonymous said…

    I tested Vanguard from January 2006 until I quit just before the game’s release. The level of incompetence displayed by the Sigil management was astounding. Learning that Brad wasn’t even at the office explains a great deal, as he regularly made posts on the beta forums that were in direct contrast to what the game was actually like.

    I sincerely hope that the Sigil devs that lost their jobs are able to find work. I also pray that Brad McQuaid never again gets an opportunity to make an MMO. He should stick to smoking weed and being lazy – the two things which he is notoriously good at.
    Tuesday, May 15, 2007

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    Anonymous said…

    As an old EQ1 veteran and an MMO addict, not to mention a member of the press – I have been well aware of the fact that Brad McQuaid is a douche bag for a long time. He got lucky with EQ1 in that he was able to very publically capitalize on (and take credit for) the outstanding and hard working crew he had – but his own skills weren’t what made that game a success – it was his team and ultimately the events that played out which evolved EQ1 into the hit that it was.

    Vanguard had some outstanding individuals working on it, and as someone who’s been in the Media covering games since before we had trade shows like E3 I can tell you that it could have been another hit had those hard working individuals been given what they needed to get the job done.

    I don’t like playing the blame game, it’s a nasty, dirty business – but Mr. McQuaid’s lack of competence (and ultimately the reasons behind the demise of his company) is made more and more evident by his statements which attempt to place the blame on those who helped make him what he is, the fans – his fans. Only a complete moron fails like he did to take responsibility for their struggles and get out in front of the problems they’re facing in an effort to get them solved before they ship the game. Mr. McQuaid clearly has no grasp on how to run a company (or on reality), and was banking solely on his lucky break with EQ1 to get him by with Vanguard. I am sure that as soon as he announced he was heading up a team to make a new MMO he thought the sky would open up, the angels would sing and rose petals would fly out of his ass as he sat on his throne made of the blood sweat and tears of his hard working team, but once he realized that he had no idea what he was doing he began bailing on his own people all across the board. The only vision this clown has is one of disillusion and I certainly hope he never comes out of the woodwork again as even we in the media wasted a lot of our time at his press events when we obviously should have been elseware and that pisses us all off just as much as anyone.
    Tuesday, May 15, 2007

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    Anonymous said…

    McQuaid cashed out & will never be heard from again within the MMO industry.

    Maybe this was his MO all along?
    Tuesday, May 15, 2007

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    Anonymous said…

    Long live “working as intended”
    How does such a douchebag get people to throw money at him?
    Remember Alchemy when EQ1 was first released? :)
    Tuesday, May 15, 2007

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    Anonymous said…

    I won’t completely disagree with you, but I think you missed the target.

    First of all, Brad had a dream. Whether or not you bought into it or not is irrelevant, he and his vision were where the Vanguard thing started. There can be no fault assigned here.

    Where things went wrong is somewhere along the way, the people he convinced to fund the dream became disenfranchised. I don’t know the details of why MS bailed, and I doubt any of us ever will, but whatever caused that to happen, was the beginning of the end. Once SOE came into the picture, Brad had to know he was the odd man out.

    My guess is the failure was in how the project was presented to the investors, and likely failures to meet deliverables along the way.

    He probably should have brought someone else in to oversee the project from a C-Level perspective, and remained in the creativity drivers seat (i.e. leave the business pieces to someone else). Had he done this, and found the right person, it’s probably very likely we would be telling a different story here.

    I feel bad for him. I don’t understand the hatred and vitriol. He’s a creative guy. Making video cames (from the creative side) is like art. Some people will like it, some people wont. But you have to finish your work (this is where the failure happened). Had he had the opportunity (money and time) to finish the project, things would be very different.

    Genda, I’m sorry you feel the way you do, and certainly if nothing else, Brad is guilty of mis-treating some of his most loyal patrons, but as far as him ‘abandoning’ Vanguard (and the Team), i’m not so sure that’s how it went down.
    Tuesday, May 15, 2007

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    Anonymous said…

    “Yes this is true I can attest to it. Brad simply stayed in his office most of the time until he quit showing up. Many of us would go up to his office and peer in and occasionaly saw him playing with his toy cars and fooling around. Someone even saw him jerking off once.”

    OK obvious BS here by someone who wants to pile on.
    Tuesday, May 15, 2007

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    Anonymous said…

    No doubt, but inaccurate accounts aside, the fact that the man is pompous and short-sighted still remains. The bottom line most people are upset about is that he led his people, and the many vanguard hopefuls to disaster. Any executive worth his salt knows how to keep his eye on the ball and do what it takes to keep the score in his team’s favor. Even if most of the shit we’re hearing is false, nobody can debate the fact that the game sucks shit and should have been much better, could have been if things had been done right, and Sigil is going under as a result of that fact. Any leader that points fingers and casts stones at his people is a prick and a loser anyways, this guy is just proving it every time he speaks. Vision or not, he’s failed himself as much as the community and his company. I don’t wanna hear all this shit about how cool he is when that’s a pretty moot point to everyone involved.
    Tuesday, May 15, 2007

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    Anonymous said…

    funny how brad blames the community for the misconceptions when he touted his title as “creator of everquest” for the longest time when he sold this game to the public
    Tuesday, May 15, 2007

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    Anonymous said…

    To all those trying to put some defense for McQuaid, know that he never had an original idea in his head. As others already stated, he got lucky with EQ1 – want to know where that “vision” came from? McQuaid stole all kinds of ideas and mechanics from a great MUD named Sojourn on which he was a player for some time. Sure, Sojourn was a MUD, and not graphics based, but the foundation for many MMOs was set by the DIKUs and LP Muds of the world. Sojourn was great. McQuaid took the ideas of his own, and cultivated that into an image as being a visionary. He wasn’t. He isn’t. He’s a thief. I’m only boggling that he was still retained by SOE.
    Wednesday, May 16, 2007

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    Anonymous said…

    spaceforent, i could have written those comments myself. my partner pushed me to get this and i bought a $5k upgrade for myself. i stopped playing before he did and went back to wow.
    Wednesday, May 16, 2007

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    Ori Klein said…

    It is very likely that the reason he was office absent, for a staggering year, was because he was rushing all over the place trying to get funding or otherwise fix things from the business ends.
    I can’t speak for him, but I do know that the last thing I wanted my employees to hear would be me on the phone trying (or failing) to convince people to get things done in some manner or another so that the buisness keep floating so that the game can get done.
    Whether or not Brad was fitting for management position of sigil, you can bet that managing a company of 100 employees and a project on the scale of vanguard requires 24/7 buisness-side babysitting.
    Wednesday, May 16, 2007

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    Anonymous said…

    Kids got Gameddddd.
    Wednesday, May 16, 2007

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    Aaron Kennedy said…

    I rushed out to buy Vanguard when as soon as it came out. I even scheduled that day off. I would rush home every night to play, and for the first few months, I had fun. Nevermind the bugs that I would find, or the client crashing.

    I was so hyped on VG that I put that out of my mind. But months later, I felt cheated. I wanted Sigil to, well, frankly, die. I wanted Brad’s Vison (TM) to fail. Why? Because I was cheated. You, me, and everyone else who played this game was cheated!

    We stuck around in the promise of a better day. We saw the hardcore game have two double xp weekends that oddly enough fell on dates when subs would be canceled. We stuck around even when we hit level 50 and found out there was nothing to do.

    I’m glad Sigil failed. I’m not glad the people and coders lost their job, but as it is now, Brad is gone. There will be no more of him in gaming, period.

    The hope I, and many other people shared of a game to bring back the experiences of Everquest is also long dead. As for Me, I’ve moved on back to Eve-Online, and I’m having fun with that. Maybe some of you should join Me there…
    Thursday, May 17, 2007

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    Anonymous said…

    eq1 was only even all that cool once SOE got ahold of it anyways man, verant always had the servers down and every patch verant made to the game caused more bugs than it fixed, plus they couldn’t launch an expansion to save their lives…mcquaid screwed that game up too, he was just lucky he got the attention of SOE in time to save his ass and the game…his team was good ppl, i met many of them, but even they had some harsh words about this asshat behind the scenes…they were just afraid to lose their jobs
    Thursday, May 17, 2007

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    Anonymous said…

    [Had he had the opportunity (money and time) to finish the project, things would be very different]

    Some people are still drinking the kool-aid, even now?! What part of 5 years and 30 million dollars, don’t you consider enough?!
    Thursday, May 17, 2007

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    Cindy Bowens- Former SGO Community Manager said…

    Heya, Genda-

    I just wanted to say how sorry I am to hear all of this. I know how hard you and all of the other affiliates have worked. And I also know many of the promises you were counting on came from me.

    When I started at Sigil, I had a plan to develop strong relationships with our best fan sites. I worked really closely with all of you and I really think we had a great thing going. It was a privilege and honor to work with you guys.

    I was so excited about all that we had planned together for the Vanguard community. It broke my heart when I left the company (in Feb’ 06) and had to abandon all we had accomplished.

    I do everything in my power to never break my word. So it really kills me to watch all of this unfolding and know that you worked so hard based on promises that I made and then was not there to fight to keep for you.

    A lot has been said about the Sigil employees and how this really sucks for them. And my heart does go out to them. But I also recognize that you fan site folks also put in a tremendous amount of work, not to mention the heart and soul I know you all put into your communities.

    I am sorry you built your site based on promises I made to you. I can only say I believed them to be true at the time and had I been able to remain at Sigil I would have fought to make sure they were kept. But please take pride in what you accomplished. You helped to build a community and that is an experience that you can take with you to your next project. If I can ever be of assistance to any of you in the future, please let me know.
    Monday, May 21, 2007

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    Genda Silverspike said…

    Cindy,

    You don’t need to apologize to me. The failure here isn’t in your community building, but in what happened when the ship went rudderless. Your efforts are always appreciated.

    G
    Tuesday, May 22, 2007

  2. “eq1 was only even all that cool once SOE got ahold of it anyways man”

    The game was difficult back then. FACTIONS mattered back then. There was more to the game than reaching max level and grinding away AAs as you farm loot.

    Back before SOE, I had fun just playing the game and exploring. After, the only thing I found interesting was perfecting my character, my playstyle, and finding ways to beat these weird raid targets.

    If all you want is grinding and farming, you’re in luck; we’ve had WoW now for 3.5 years, and despite the massive number of players burning out on it, WoW will be as big as EQ ever was for at least 3.5 more. Enjoy!

  3. Anonymous Coward

    June 9, 2008 at 9:09 AM

    I think the game is the best MMORPG out there to date. The problem was just that it was a bit more unfinished on release than most MMORPG’s. AOC is pretty damn close.. but Vanguard was just a few weeks of development behind. It’s now fixed, but too late.

    I also have sympathy for Brad and Sigil. The article bitches about everyone and everything, but doesn’t even take into account that Brad is a human like everyone else, and sometimes people break under pressure or develop personal problems, or develop and addiction, etc..etc.. The lack of sympathy, or even just understanding.. is pretty sad. He didn’t CHOOSE to let things go wrong right at the critical time. It was obviously out of his control.

    p.s. EQ was ‘cool’ long before SOE took over. In fact many people think they destroyed what was great about it.

  4. It’s easy to trash someone because they are the figure that is known but what is lost in this equation is look at who he has had to deal with…

    Anyone who has EVER WORKED WITH MICROSOFT ( i have ) KNOWS THAT THEY LOVE TO MICROMANAGE.

    Anyone who has EVER WORKED WITH SONY ONLINE ENTERTAINMENT ( i have ) KNOWS THAT THEY LOVE TO MICROMANAGE.

    I am pretty sure McQuaid has alot of short comings in his life but to lay everything at his feet is idiotic.

    I am pretty sure MS laid alot of conditions out that Sigil could have NEVER met.

    The above statement can be applied at well to SoE, they knew what they were getting into, they know who brad mcquaid is. Its obvious that McQuaid is NOT CEO MATERIAL but to say he is an idiot and stupid and he never had any original ideas like some of you fools claim is just looking for someone to whip on.

    Of course McQuaid has some of the blame to take, but considering both MS and SoE has some taint in what would have been a great game, just tells me that the whole story is not being told and we will never know.

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